Our Privacy and Return Policies

Privacy:

We treat all your ordering information as confidential and do not share your information with anyone else. We use your email address to provide you with order tracking information and to notify you if we have any questions about your order. We may use your contact information to let you know about important product information, but will generally not make product promotions or solicitations. See also Amazon Payments' privacy policy here.

Return Policy:

If you find that a product you have received from us is defective in some way, please notify us by email within 10 days of receipt and we will arrange for return and replacement. If we determine that the product is defective, we will replace it at no cost to you. If damage occurs during shipping, you must first file a claim with the shipper: USPS for SunScreens or FedEx for SunWorks Solar Food Dryers. All sales of food drying equipment and accessories are considered final. This is an industry-wide standard to assure that all items sold are in a new and unused condition.

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